SERVICE STATUS LAST UPDATED 19/07/21
Store – OPEN (PLEASE SEE REVISED OPENING DAYS)
Online Store – OPEN
Home Collect & Return Delivery – OPEN
Onsite Home/Business Visits – OPEN
Update Notice 19/10/21
After chatting with several clients last week who have been worried about the changes, although restrictions are easing from today, due to cases rising locally and the number of people isolating, we have decided to continue working from the table at the door and follow some social distancing measures and using masks within the shop and at onsite visits. As we really want everyone to feel safe, we do hope you will respect and support this decision. We will monitor the situation and re-assess the measures in September.
With the current ongoing COVID-19 situation all repairs could take at least 2 weeks, as you can appreciate we are starting to lift all lockdown restrictions however, we are currently only working from a table at the door, so please check our website for any changes to our opening hours before visiting as if any team member or their family presents with symptoms we may have to isolate for around 10 days and close.
We will endeavor to keep to our next day repairs where possible, in 98% of our jobs but wanted to ensure clients understand the situation for everyone’s safety.
Thanks for the understanding, by leaving your machine you are agreeing to this as unfortunately if anyone in the team did get the said virus there would be NO collection on equipment until it was safe for us and you as customers under any circumstances.
Our current opening hours are as follows:
Monday – 9.15am to 4.15pm
Tuesday – CLOSED
Wednesday – 9.15am to 4.15pm
Thursday – CLOSED
Friday – 9.15am to 4.15pm
Saturday – 9.15am to 12.15pm
Sunday – CLOSED
Bank Holidays – CLOSED
We also wanted to advise customers that we have had to change many things to follow Government Guidelines and are incredibly proud of the steps we have taken to ensure the safety of our team and customers. We take the matter very seriously, therefore we have implemented the measures below:
1. We will be working from a table outside the shop for the time being so when you arrive please ring the doorbell for assistance.
2. Hand sanitizer will be available.
3. Please bring an umbrella as we will be unable to let anyone into the shop.
4. Please ensure when queuing outside the shop, you follow social distancing rules, and remain two metres apart from staff and customers.
5. Daily cleaning of the shop and counters will now be taking place.
6. PLEASE NOTE there will be no toilet facilities under any circumstances.
7. Face masks or a Face shield for those who are exempt, are encouraged to be worn for the duration of your visit.
We are on limited hours, but for people isolating can provide, video calls, phone calls and remote support, please ask a member of the team for the best options for you.
If you or anyone in your family have/recently had the virus or are isolating and are due a drop-off, or are awaiting a visit from us/are visiting/ collection from our shop. Please inform us ASAP on 07719 660777 before your appointment or visit.
We now have many ways to complete your repair or purchase in a safe and no contact way, please click below for more information:
Post In Service
Car Drop & Collect Service
Click & Collect Service
Local Delivery Service
Phone, Social & Video Call Service
Remote Support Service
Home & Business Collect Service
So for more & updated information on opening hours and any possible further closures please visit our website below or add us on social media to keep updated.
Or visit our dedicated COVID page for any updates on opening hours and changes.
Stay safe………………… and thanks for your cooperation….. and hope to see you soon……
IT To Go – Computer Services, Management Team
We buy your old Technology want to know more click here and get a price for your only Technology items today. We are in urgent need of good condition Laptops.
Welcome To IT To Go – Computer Services
Got a problem or issue you can’t sort, remember all our services in-store are walk in so no need to book! Well, that’s unless you prefer us to visit your home or workplace 🙂 and we can arrange this too.
Our TechSperts can then help offer IT support and services to Customers, at our Dunscroft shop and repair centre. Onsite at your business or home,
or by our collect & return service. So you don’t even have to leave your home. alternatively, you can order online with FREE Delivery direct to your home or business. Our onsite store also now offers our Click and Collect minutes later in-store.
We have set up the business to help support people with any IT related problems. We would love to stress that no matter how big or small the problem, the same standard of service will apply to all clients. By providing a good quality service at the right price, with one aim to be Doncaster’s number one IT support provider.
We care about giving you an outstanding service, we want you to be happy with your purchase and tell all your friends and family about us.
So please feel free to browse our site, it is constantly changing to provide information on our products, services, news, plus much more. So, if you have any I.T. related problem, please give us a call on 01302 352352 for FREE impartial advice, click here to chat or here for the contact details page.
Our recommendations speak for themselves, 100’s of these can be found on Facebook, Twitter, Instagram and at ittogo.co.uk, and via word of mouth.
Click here to check out our latest deals and promotional vouchers.
Award-Winning Websites in Doncaster
We are proud to be accredited with some of the biggest leaders in Website Design in the UK.
So if you are feed up of your website, want a change or just want to save a bit of money. We can help, give us a call today.
Reasons to use IT To Go – Computer Services:
* 98.9% of our customers would use us again!
* All major credit & debit cards accepted
* Largest independent Computer Store in Doncaster
* Fully insured business
* Degree trained technical staff
* No premium rate support lines
* Own premises meaning we are here for the long term
* No job to small for us to help you
* Small businesses need your help to survive, we strive to do our best at all times to make sure we provide you with a great service
* Price match promise before you buy, on all our Products & Services
* Highest level of customer care at all times
* A fully established business, not working from our garage or spare room
* Over 18 years of I.T. experience
* We are proud to support many local charities, groups & events
All major debit & credit cards accepted.
PayPal, MasterCard, Maestro, Visa, Google Pay, Apple Pay, American Express, Contactless.
Please help to support Local Businesses! and buy locally.
We do appreciate the support in keeping us in your community!
Price Promise Before You Buy
Seen a cheaper price we won’t be beaten on our services so please bring the details for us to match it.
For more information and terms please click here.
Supporting I.T. In Homes, Businesses, Schools & Local Government. Onsite In Yorkshire.
If you have any problems, ideas or comments about this site. Please feel free to send feedback to our webmaster by clicking here for our contact details.
IT To Go cannot be responsible for the content of external internet sites, forums, and social media, all comments made are of the individuals and not comments of IT To Go as a company unless otherwise stated,
Our site is virus scanned daily but we always advise you use your own anti-virus & firewall software, as IT To Go cannot be responsible for any problems from our site or hosted sites.
We want to make all our customers happy, and always aim to go the extra mile but if you are ever unhappy with any aspect of our service we need to hear from you:
We hope you never need to complain but if you ever are un-happy please click here to make a complaint.
For our Remote Support Guide
Please click here for the guide in .pdf
Please click here for the guide in .docx
and for the link to download our remote support software please click here.
Kindly go to setting page and check the option "Place them manually"